Question 1

What are your fees?

Accepted Answer

$40.00 ACC subsidy 
$90.00 Private

Question 2

Can I see a physio without a GP referral?

Accepted Answer

Yes, we can take care of any ACC claims and therefore a GP referral is not needed.

Question 3

How long does a consultation last?

Accepted Answer

Appointments are 30 minutes long.

Question 4

Can I have a phone consultation?

Accepted Answer

Yes! Not sure if physiotherapy is right for you? 
Give us a call to discuss your injury/concern and we can help you with the next steps.

Question 5

How many times do I have to be seen by a physio?

Accepted Answer

Depending on your condition and severity this could range from 1 appointment to 16+.

Question 6

What should I wear to my appointment?

Accepted Answer

Anything you like.  Most people like to wear something that's easy to move in. However, if you forget to bring something or just not sure what to wear we have some sports gear you can wear just in case we need you to move around.

Question 7

What if I need an x-ray or ultrasound? Can my physio help?

Accepted Answer

Yes, we can refer for x-ray or ultrasound imaging.

Question 8

Do you have parking?

Accepted Answer

Yes, we have parking at the back of the clinic. Use the driveway to the left of the clinic and park where you like around the back. 
There is also parking on the street outside the clinic in front of the bus stop.

Question 9

What if I need to cancel or reschedule my appointment?

Accepted Answer

Please call and give 24 hours notice.

Question 10

What is ACC?

Accepted Answer

ACC can help cover the cost of your treatment if the injury was sustained in an accident.

Frequently Asked Questions

FAQs